Facebook wasn't loading at all. Restarted phone multiple times to try and fix it that w...

GetHuman-saeger's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-saeger's own words
Facebook wasn't loading at all. Restarted phone multiple times to try and fix it that way. Then when that didnt work I deleted the app and reinstalled it tried to login, forgot my password, tried to reset it and it wont allow me too. Now it wont send me a code to try and reset again and I no longer have access to the accounts email and no way of contact the service provider to regain access to it. Please help.!!! I just need a forsure way to reset my password or get the password that is associated with the account. I can provide information about the account.
GetHuman-saeger did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-saeger
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 593 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-saeger started working on this issue
Jun 11th, 2018 12:34am
GetHuman-saeger indicated the issue is not fixed yet.
Jun 11th, 2018 1:39am
GetHuman-saeger indicated the issue is not fixed yet.
Jun 12th, 2018 1:36am