someone by the name of Casey Shalom emailed me and said she worked for you and I won...

GetHuman-dalanalo's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-dalanalo's own words
someone by the name of Casey Shalom emailed me and said she worked for you and I won **,***.** usd. than someone with broken english told me I had to send ***.** to hve it delivered. It is a scam and you should warn other people about it. And I think they hacked into my files and I am not happy about it. I will stop using facebook if this continues! Dalana Lopez ***-***-**********@***.com her name is casey shalom and says she works for you!
GetHuman-dalanalo did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-dalanalo
Jun 10th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 158 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-dalanalo started working on this issue
Jun 10th, 2018 9:49pm
GetHuman-dalanalo shared this issue with friends on Facebook
Jun 10th, 2018 9:50pm
GetHuman-dalanalo indicated the issue is not fixed yet.
Jun 11th, 2018 12:26am
GetHuman-dalanalo confirmed the issue is fixed. Hooray!
Jun 11th, 2018 12:37am