I was locked out of my facebook account and now they need me to confirm that I am who I...

GetHuman-mcgowene's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-mcgowene's own words
I was locked out of my facebook account and now they need me to confirm that I am who I am. It asked for me to upload a selfie which I did and they say they are reviewing it but I'm worried because my facebook profile has no pictures as I do not want pictures of me online. I tried to submit the form for if your facebook account was disabled by mistake and they ask for a picture of an ID but it's not working. I upload a picture of my photo ID and try to submit it but it keeps saying that I forgot to enter something.**I would like my account to be unlocked so that I can access it again.
GetHuman-mcgowene did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-mcgowene
Jun 10th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 101 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mcgowene started working on this issue
Jun 10th, 2018 9:29pm
GetHuman-mcgowene indicated the issue is not fixed yet.
Jun 10th, 2018 10:30pm
GetHuman-mcgowene indicated the issue is not fixed yet.
Jun 12th, 2018 6:22am