Someone hacked my Instagram and I have no way to access it and Instagram service is not being helpful!!
GetHuman769707's customer service issue with Facebook from June 2018
Help with my Facebook issue
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The issue in GetHuman769707's own words
I’m trying to regain control of my account!! ... Since Facebook runs Instagram and Instagram support will not respond to any of my emails and reports, I’m hoping this method will get some attention. My account was HACKED and the hacker changed my user and email attached and I have no way to regain control! I’m seriously worried that this hacker is going to (*) delete my account and all my memories (*) steal my personal information*identity! My username was @ carolynciafardoni but the hacker changed it to @ shad*******weldon ! I have reported the hacker and sent a photo of myself with a code that Instagram sent me over ** hours ago and I haven’t heard anything back! A little reassurance that this problem is being taken care of would ease my mind greatly! So please, if there is anything you can do to help me stop this hacker and regain control I would greatly appreciate the support!!!
How frustrating this is because no one I resching out to help me and because I have so much personal information and memories on my account! I will literally lose my mind if I lost this account forever!
I want access to my account! I also want some communication from Instagram!
I’ve been using Instagram and Facebook for years! I’m a loyal customer and enjoy both these apps greatly!
I’ve reported the hacker multiple times and emailed Instagram on various occasions!
I have an issue with Facebook too
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