A friend of mine on facebook said she got a message from me on messenger where I was su...

GetHuman-sylbour's customer service issue with Facebook from June 2018

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1 following
Help with my Facebook issue
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The issue in GetHuman-sylbour's own words
A friend of mine on facebook said she got a message from me on messenger where I was supposed to have gotten money from the government. I didn't send it. Also a picture of me and my husband which is my profile picture was shared to all my friends as a a video and they couldn't open it! I didn't send it. Also today I went to share something on facebook and it wouldn't allow me!!!!! and I would have to pay to get the protection from malwear. What is going on? I have virus protection???
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Facebook

Customer service issue
Reported by GetHuman-sylbour
Jun 10th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 25 customers so far
Similar issue to 421 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sylbour started working on this issue
Jun 10th, 2018 6:04pm
GetHuman-sylbour indicated the issue is not fixed yet.
Jun 11th, 2018 11:42am
GetHuman-sylbour indicated the issue is not fixed yet.
Jun 11th, 2018 11:43am
GetHuman-sylbour indicated the issue is not fixed yet.
Jun 11th, 2018 11:45am
GetHuman-sylbour indicated the issue is not fixed yet.
Jun 11th, 2018 6:08pm
GetHuman-sylbour indicated the issue is not fixed yet.
Jun 12th, 2018 12:24am
GetHuman-sylbour indicated the issue is not fixed yet.
Jun 12th, 2018 1:32am
GetHuman-sylbour confirmed the issue is fixed. Hooray!
Jun 16th, 2018 3:09am