How to remove the city name?**In the process of starting a business page, I was forced...

GetHuman-panygoff's customer service issue with Facebook from June 2018

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The issue in GetHuman-panygoff's own words
How to remove the city name?**In the process of starting a business page, I was forced to fulfill a label of given business categories and a city of location. Subsequently, all visitors see on the first place on the page in the right this info - For example: "Shopping & Retail in city name". I can change "Shopping & Retail" to something else strictly given by facebook. Luckily, I found the category "Collectibles store" which fits me well. But it is written: "Collectibles store in city name". I would like to remove the city name because my business is entirely online. When people see the city name they directly leave the page. It is for all cities in the world. I want the label like that: "Online Collectibles Store" or "Online Philatelic Store".
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Customer service issue
Reported by GetHuman-panygoff
Jun 10th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 9 customers so far
Similar issue to 470 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-panygoff started working on this issue
Jun 10th, 2018 5:37pm
GetHuman-panygoff indicated the issue is not fixed yet.
Jun 11th, 2018 7:58am