Facebook account hacked and all credentials changed

GetHuman769118's customer service issue with Facebook from June 2018

18 views | 203 similar | 0 following
Help with my Facebook issue
GetHuman769118's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman769118 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman769118 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman769118's own words
Trying to get account deleted as my account is being abused ... My account is hacked, I'd - nikksxtech, email - *****@***.com**I have no access to this email and has change all credentials and hacker is doing financial fraud on my name and harrasing others. I have submitted my ID proof to Facebook but didn't get any reply.**Below is my email I'd and contact number is ****-***************@***.com
I have uploaded by ID proof on Facebook when it asked for to confirm my identity but didn't get any further assistance
I want the account to be deleted
Yes,
Tried contacting Facebook, asked many of my FB friends to report and block my account, post on my wall that my account is compromised.
How GetHuman769118 fixed the problem

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Facebook

Facebook account
Customer service issue
Reported by GetHuman769118
Jun 10th, 2018 - 2 years ago
Fixed
Seen by 18 customers so far
Similar issue to 203 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman769118 started working on this issue
Jun 10th, 2018 4:36pm
GetHuman769118 indicated the issue is not fixed yet.
Jun 10th, 2018 6:08pm
GetHuman769118 indicated the issue is not fixed yet.
Jun 10th, 2018 6:09pm
GetHuman769118 indicated the issue is not fixed yet.
Jun 10th, 2018 6:13pm
GetHuman769118 indicated the issue is not fixed yet.
Jun 10th, 2018 6:14pm
GetHuman769118 indicated the issue is not fixed yet.
Jun 10th, 2018 6:14pm
GetHuman769118 indicated the issue is not fixed yet.
Jun 11th, 2018 7:36pm

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