You changed things. I used io be able to private messsge friends by pushing a little bu...

GetHuman768979's customer service issue with Facebook from June 2018

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The issue in GetHuman768979's own words
You changed things. I used io be able to private messsge friends by pushing a little button at the of the screen and Bam**** type your message and send. Now you want me to sign up for Messenger. Have you heard of "if it ain't broke, don't fix it". I'm not sure I trusted you in the first place but I sure don't trust changes from simple to 'difficult'. Now, when I go to Facebook, you send me an email (too many of them---a lost cousin of a cousin congratulated my grand son for graduating) to notify me someone said something. I've learned to delete anything not said by family. * And you don't care. Why is that? It's probably the difference between your generation and mine. People used to care about their customers. Or maybe I'm just a luddite.
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Customer service issue
Reported by GetHuman768979
Jun 10th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 7 others
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GetHuman768979 started working on this issue
Jun 10th, 2018 3:41pm