I'm lost without my family!

GetHuman768967's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman768967's own words
Access my account ... I’m not able to access my old emails and I no longer have the phone number associated with my Facebook account. That phone has been canceled. I need to update my phone number with Facebook
I've lost all my contacts. *My mom is ill and no one has my new contact information.
I want to be able to access my account so that i can update my contact information
Since ****
Yes. Everything!
I have an issue with Facebook too
How GetHuman768967 fixed the problem
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Facebook
Customer service issue
Reported by GetHuman768967
Jun 10th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 304 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman768967 started working on this issue
Jun 10th, 2018 3:38pm
GetHuman768967 indicated the issue is not fixed yet.
Jun 10th, 2018 4:59pm
GetHuman768967 indicated the issue is not fixed yet.
Jun 10th, 2018 5:06pm
GetHuman768967 indicated the issue is not fixed yet.
Jun 10th, 2018 5:06pm
GetHuman768967 indicated the issue is not fixed yet.
Jun 11th, 2018 4:49pm