I need to reset my password. I'm solely logged into my account on the app but I need to...

GetHuman768718's customer service issue with Facebook from June 2018

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0 following
Help with my Facebook issue
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The issue in GetHuman768718's own words
I need to reset my password. I'm solely logged into my account on the app but I need to be able to make changes. Every time I've tried to reset it, it emails me a six digit code and every single time I try it (including the first attempt) it says the code has been used too many times and to try again later. I've tried contacting Facebook many times with no responses at all. I'm incredibly frustrated.
GetHuman768718 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman768718
Jun 10th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 581 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman768718 started working on this issue
Jun 10th, 2018 1:05pm
GetHuman768718 confirmed the issue is fixed. Hooray!
Jun 13th, 2018 2:17pm