My Facebook account was hacked via a phisher website, I am now stuck in a loop where ev...

GetHuman768467's customer service issue with Facebook from June 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman768467's own words
My Facebook account was hacked via a phisher website, I am now stuck in a loop where every time I try to log in it tells me to secure my account and make a new password, when I try to log in with the new password it tells me again to secure my account and make a new password. You actually did try to help me by sending me an email with a web link stating "We'll sign you in with one click", thanks for trying, but you'll never guess what happened... "We need to secure your account" "Create a new password". Back to square one. If I could get some human help and not some no-reply email it would be greatly appreciated. Thank you.
GetHuman768467 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman768467 fixed the problem
Well the secure your account website must have been bugged, after a few days of trial and error the website suddenly started working, if course I had to change my password one last time, but after that I got back into my account and everything was back to normal, no thanks to Facebook's help.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman768467
Jun 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman768467 shared how to fix
Seen by 8 customers so far
Similar issue to 465 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman768467 started working on this issue
Jun 10th, 2018 8:08am
GetHuman768467 indicated the issue is not fixed yet.
Jun 10th, 2018 1:59pm
GetHuman768467 indicated the issue is not fixed yet.
Jun 10th, 2018 3:45pm
GetHuman768467 indicated the issue is not fixed yet.
Jun 10th, 2018 3:46pm
GetHuman768467 indicated the issue is not fixed yet.
Jun 11th, 2018 2:41pm
GetHuman768467 confirmed the issue is fixed. Hooray!
Jun 13th, 2018 10:07am