Hi there I have been trying to reset my Facebook password for a full day now with my tr...
GetHuman768338's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman768338's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman768338 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman768338's own words
Hi there I have been trying to reset my Facebook password for a full day now with my trusted contacts and their codes it is not allowing me which is extremely frustrating. I don’t remember the password for my hotmail used for my Facebook account and I don’t have that phone number no more I am unable to remember my Facebook password only way to recover my account is with my trusted contact codes which won’t allow me to do. I have had this Facebook account for years I am dying*To avoid having to make a new account. Thank you.
GetHuman768338 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman768338 fixed the problem
We are waiting for GetHuman768338 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.