I have been logged out of my facebook account for almost a week (affecting my 'FB Messe...

GetHuman768248's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman768248's own words
I have been logged out of my facebook account for almost a week (affecting my 'FB Messenger' as well).*This happened while I was actively Logged into my account and as I was Messaging, I was brought to a 'Security Screen' stating My account had been locked for suspicious activity.*I have since tried to re-enter my account unsuccessfully from my laptop & phone over ten times in * days.*Every attempt I make FB asks me if recent 'friend accepts' and posts were from me (which they ALL have been). But when it gets to the point of clarifying the few items I have posted for sell on the Marketplace... it says "Experiencing a Problem, Please Try Again Later". Starting they whole process over again. Each time I have to re-enter a new password (which is actually getting confusing). I have even reformatted my hard-drive in case there is a virus. NOTHING has worked.*This is my personal account that I have had almost since the beginning of FB. I am a musician who has thousands of friends (and family) that I have earned over a decade of promotion*work now. I do NOT want to lose this account.**Please Help me.*Thank You.
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Facebook

Customer service issue
Reported by GetHuman768248
Jun 10th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 440 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman768248 started working on this issue
Jun 10th, 2018 4:09am
GetHuman768248 indicated the issue is not fixed yet.
Jun 14th, 2018 5:01am
GetHuman768248 indicated the issue is not fixed yet.
Jun 14th, 2018 5:01am