GetHuman-mmyren's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman-mmyren's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mmyren will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mmyren can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-mmyren's own words
Delete and old account for which we have no adminstration person. NOone rememebrs who put up th esite. ... Our local farmers market is under new (all volunteer) management. We cannot change the old FB page, so we created a new one. From the former volunteers, we have an old password and username, but don't know how to use them to alter the old page. Ideally we would merge the two, so all the "likes" are still there, but failing that we would like to delete the old page. None of the people I contact from the former volunteers who ran it seem to know how to manage or change it either. People who seek the site, whom we tell to go and view and like it, are still primarily directed to and confused by the old page, which has outdated information. Please help me merge the two or delete the old page. Thank you, M Myren
It has old outdated information and customers are still finding it and getting confused
Help us delete this old page, or merge the two, so the "likes" transfer to the new page
can't get access to do anything on it.
I have an issue with Facebook too
How GetHuman-mmyren fixed the problem
We are waiting for GetHuman-mmyren to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.