I am unable to get into my account. I forgot my password. My account was set up so I ju...

GetHuman767518's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman767518's own words
I am unable to get into my account. I forgot my password. My account was set up so I just had to hit sign in and my account and password were already saved. I tried to recover my account but I am not getting the code. It is going to my old email that doesn't exist anymore. Three years ago I changed my email form *****@***.com to *****@***.com. So I don't know what the problem is. Can you please help me? Thank You
GetHuman767518 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman767518
Jun 9th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 685 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman767518 started working on this issue
Jun 9th, 2018 9:23pm
GetHuman767518 indicated the issue is not fixed yet.
Jun 10th, 2018 12:21am
GetHuman767518 confirmed the issue is fixed. Hooray!
Jun 10th, 2018 11:10am