I got a message saying my account was logged into on a different device (not mine). So...
GetHuman-melaniey's customer service issue with Facebook from June 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-melaniey's own words
I got a message saying my account was logged into on a different device (not mine). So I changed my password. But now I can't log in using my old password or the new one I just created. However, my email address used to open my Facebook account is ** years old and I no longer use it. Is there a way I can update to my new email so I can log in?? I've tried everything to log in, but since I can't verify my email I have been out of luck. Please help!
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