I forgot my password, I hit forgot password. Then I clicked on send code through SMS...

GetHuman-bhuth's customer service issue with Facebook from June 2018

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455 similar
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3 following
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The issue in GetHuman-bhuth's own words
I forgot my password, I hit forgot password. Then I clicked on send code through SMS...I got the code tried to use it and "The code does not work, please try again" message pops up....So I try again same **** thing...I send the code to my email....What do you know, same thing!! Now I am blocked from using that feature cause apparently I used it to many times....Don't know how long I am blocked from my own Facebook. I don't think I should be blocked because it's Facebook's fault my code didn't work to begin with....How do I get back into my acct?? How will Facebook fix this problem!!
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Facebook

Customer service issue
Reported by GetHuman-bhuth
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 455 others
3 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bhuth started working on this issue
Jun 9th, 2018 5:39pm