I recently switched over to cricket wireless I have the same number and everything just...

GetHuman-sarahvds's customer service issue with Facebook from June 2018

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The issue in GetHuman-sarahvds's own words
I recently switched over to cricket wireless I have the same number and everything just a new device I gave my son my old phone and had the company reset it I am no longer logged into any other device and when I try to login in to the app on my new phone it’s asking for an authentication code and I’ve use the text code option too many times because I do not receive any of them I sent a picture of my drivers licenses and it was denied the only thing I could do was take a picture holding the code up and I sent that in as well and still haven’t gotten anything
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Facebook

Customer service issue
Reported by GetHuman-sarahvds
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 190 others
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Timeline
GetHuman-sarahvds started working on this issue
Jun 9th, 2018 4:03pm