This issue was not resolve. No clue why reply says it was fixed? Presume the need to submitted another issue*complaint? Really annoying not to get a constructive reply !!

GetHuman-tamtur's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-tamtur's own words
View be a video I was sent ... I cannot play a video sent on my facebook account. It starts loading and then shuts down. I reported the issue via Facebook site but no reply. Really difficult getting a reply from you !**This is my reply to a message I finally received stating the account was fixed. Well, the account has not been fixed and I'm not sure why your reply states that it is fixed? It is not fixed and there is no indication about how to correct the issue. Please send me further information or another contact person to get in touch with to correct this issue. It is unacceptable to have issues like this umresolved !!!
No clue, I already said it went thru loading time and then shut down. I have no way to access it.
Any way you can. I've spent over an hour contacting you about this with no reply.
Weird question? Wont be a customer at all if this not resolved.
don't know what to try
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Facebook
Customer service issue
Reported by GetHuman-tamtur
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 22 customers so far
Similar issue to 236 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tamtur started working on this issue
Jun 9th, 2018 3:13pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 9th, 2018 11:57pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 9th, 2018 11:58pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 9th, 2018 11:59pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 12:01am
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 12:01am
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 12:40am
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 12:49am
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 2:21pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 2:22pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 2:31pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 4:44pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 4:45pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 5:16pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 5:25pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 5:27pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 5:28pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 5:30pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 5:39pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 5:40pm
GetHuman-tamtur indicated the issue is not fixed yet.
Jun 10th, 2018 5:40pm