Please help me, I can't get into my facebook. I've been locked out since March. Someone...

GetHuman767942's customer service issue with Facebook from June 2018

78 similar
1 following
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The issue in GetHuman767942's own words
Please help me, I can't get into my facebook. I've been locked out since March. Someone hacked it and changed my phone number, email and p***word to my account so I can't get in. I need my account as it has old pictures of my best friend who p***ed away that I can't access without getting back into my account. I called a number last month to fix it but he said I needed a home computer and secure wifi which I now have access to but I can't find the number to call him back. I just tried to get in again and it asked me to upload a picture of my ID so I did that and no response. I really need my account, please!
GetHuman767942 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman767942
Jun 10th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 14 customers so far
Similar issue to 78 others
1 customer following this
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GetHuman767942 started working on this issue
Jun 10th, 2018 1:02am