Ok FB my problem is I Can't access my FB account. It was linked to my old phone witch I...

GetHuman-jjmmktam's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman-jjmmktam's own words
Ok FB my problem is I Can't access my FB account. It was linked to my old phone witch I accedentaly smashed at work an a old email account witch I no longer have access to.. I had followed all the instructions and got all my trusted friends to help verify that its me , I've got codes from my trusted frineds and Now its telling me it sent a link to my email... So I check the email that it says its sending it to and its not showing up anywhere in my email. I went back on to Facebook where it says Click here to resend...* I did and now it saying an error occurred while processing this request. Please try again later. Ok now by the time later comes, what happens to the codes I just got???*It EXPIRES!!! **All I want is to get back into my account please..**Thanks
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Facebook

Customer service issue
Reported by GetHuman-jjmmktam
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jjmmktam started working on this issue
Jun 9th, 2018 1:39pm
GetHuman-jjmmktam indicated the issue is not fixed yet.
Jun 9th, 2018 1:39pm