My FB account under Sean Natis Wiggins was severely hacked about *-* months ago. I tri...

GetHuman-seannati's customer service issue with Facebook from June 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-seannati's own words
My FB account under Sean Natis Wiggins was severely hacked about *-* months ago. I tried contacting you in every way, even mailed a letter snail mail. It has a picture of my horse with a pink blanket. They changed my email address, my password and I can’t get in. They message my contacts talking about Global Fund and try to hack them as well. This is crazy, my friends contact me in other ways and ask if I’ve been messaging them and I have to explain that I can’t get in and it’s hackers...block them. I’ve been using my old account under Natis Wiggins and they friend requested me from my hacked account. I told them I know they’re hackers and I want my Facebook back and they actually went as far as sending pictures of FBI badges saying they’re investigating this. The picture of the badges were from a TV show. I want to know how to get them out and have my account back. My name is Sean Natis Wiggins, from Elko Nevada, living in grants Pass Oregon and working at Fields Home Center. All that information is on my Facebook account that’s under Sean Natis Wiggins Please help me out with this issue as no one else has
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Facebook

Customer service issue
Reported by GetHuman-seannati
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 335 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-seannati started working on this issue
Jun 9th, 2018 3:35am
GetHuman-seannati indicated the issue is not fixed yet.
Jun 9th, 2018 3:44am