I had a fb account with my real name for ** years. It holds all my precious memories fr...

GetHuman-sllajoie's customer service issue with Facebook from June 2018

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The issue in GetHuman-sllajoie's own words
I had a fb account with my real name for ** years. It holds all my precious memories from both my birthday and their lives. I view my account as my life journal very sacred to me. This morning I woke up to finding out my account was disabled and it would not be given back to me nor a reason. Some of my friends thought this may have to do with a sexual predator who was advertised as a doula but many women came forward to share their stories. One of these stories I shared under a review on his business page. I saw my phone had a notification for a message from a woman I could see part of the message saying please remove the screenshots while I was asleep. But when I woke my account was gone and I can only guess this may be the reason. I have never had an incident occur before never been banned and all of a sudden I supposedly do something and it's so bad for a first offense my account is gone forever? This cannot be right. If this is over his friends saying my post or comments were spam or abusive I as a woman had every right to warn other women and should not be banned for such! Can you please help me?! A misunderstanding or mistake must have been made.
This is especially frustrating because as a mom O have saved years of my families memories, my kids, Photos, videos, post such as birth threads which hold sacred
I would like to be given a reason why I was banned in case this is a misunderstanding, be given my account back since for over * years I have been a great customer. Give me another chance, please.
In ** years I have never done anything before to deserve out of nowhere a permanent ban
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-sllajoie
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 562 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sllajoie started working on this issue
Jun 9th, 2018 2:34am
GetHuman-sllajoie indicated the issue is not fixed yet.
Jun 9th, 2018 3:35am
GetHuman-sllajoie indicated the issue is not fixed yet.
Jun 9th, 2018 3:39am
GetHuman-sllajoie indicated the issue is not fixed yet.
Jun 9th, 2018 3:39am
GetHuman-sllajoie indicated the issue is not fixed yet.
Jun 10th, 2018 2:10pm
GetHuman-sllajoie indicated the issue is not fixed yet.
Jun 10th, 2018 2:11pm