I had a fb account with my real name for ** years. It holds all my precious memories fr...
GetHuman-sllajoie's customer service issue with Facebook from June 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sllajoie's own words
I had a fb account with my real name for ** years. It holds all my precious memories from both my birthday and their lives. I view my account as my life journal very sacred to me. This morning I woke up to finding out my account was disabled and it would not be given back to me nor a reason. Some of my friends thought this may have to do with a sexual predator who was advertised as a doula but many women came forward to share their stories. One of these stories I shared under a review on his business page. I saw my phone had a notification for a message from a woman I could see part of the message saying please remove the screenshots while I was asleep. But when I woke my account was gone and I can only guess this may be the reason. I have never had an incident occur before never been banned and all of a sudden I supposedly do something and it's so bad for a first offense my account is gone forever? This cannot be right. If this is over his friends saying my post or comments were spam or abusive I as a woman had every right to warn other women and should not be banned for such! Can you please help me?! A misunderstanding or mistake must have been made.
This is especially frustrating because as a mom O have saved years of my families memories, my kids, Photos, videos, post such as birth threads which hold sacred
I would like to be given a reason why I was banned in case this is a misunderstanding, be given my account back since for over * years I have been a great customer. Give me another chance, please.
In ** years I have never done anything before to deserve out of nowhere a permanent ban
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