My Facebook account has been disabled or hacked or ssomething...when I try to recover I...

GetHuman-shazdibb's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman-shazdibb's own words
My Facebook account has been disabled or hacked or ssomething...when I try to recover I go through the steps and then it just comes up saying “my identit can’t be confirmed please try again later”. I still get the emails of password resets but then every time I log in it just keeps asking me to reset passwords again. My friends have also had nimotificatuins come up in their messenger saying my account has been disabled due to spam HOWEVER when I try to log an appeal it says my account hasn’t been disabled...please tell me how I can contact Facebook to have this issue resolved
GetHuman-shazdibb did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-shazdibb
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 177 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-shazdibb started working on this issue
Jun 9th, 2018 1:40am
GetHuman-shazdibb indicated the issue is not fixed yet.
Jun 9th, 2018 1:40am