My name is Alicia Rubio and I'm the principal at Sanchez Elementary in Norwalk, CA. The...

GetHuman-wsrubio's customer service issue with Facebook from June 2018

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The issue in GetHuman-wsrubio's own words
My name is Alicia Rubio and I'm the principal at Sanchez Elementary in Norwalk, CA. There were two accounts that were opened under Sanchez PTA. One, we have lost contact with the administrator and cannot update. The other was opened years ago by a parent who got angry with the school and is posting things that are not approved. Would it be possible to close those accounts and open an account under or school's account for PTA so that I we can better control the site?**Thank you!**Alicia
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Facebook

Customer service issue
Reported by GetHuman-wsrubio
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 698 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wsrubio started working on this issue
Jun 9th, 2018 12:29am
GetHuman-wsrubio indicated the issue is not fixed yet.
Jun 10th, 2018 5:41am
GetHuman-wsrubio indicated the issue is not fixed yet.
Jun 10th, 2018 5:42am