Dear Facebook help center,**My account was reported not long ago because of not using t...

GetHuman765248's customer service issue with Facebook from June 2018

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0 following
Help with my Facebook issue
GetHuman765248's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman765248 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman765248 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman765248's own words
Dear Facebook help center,**My account was reported not long ago because of not using the right name and I had to change the name and upload my ID photos to verify that it was me. *But recently, my friend stole my phone and got access to my facebook account, he changed everything even the phone number and email attached to the account so I cannot recover it. Now he is managing my account and post the things that I don't want my friends to see, I want to report this account but since it is now verified, I can make it possible. *My situation now is really bad. I do have an another account and I just want to remove, report the hacked account. Is it possible and how can I do that? I can verify myself with the new account.**Thank you and I'l looking forward to hearing from you as soon as possible.**Sincerely,*Lampard.
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Customer service issue
Reported by GetHuman765248
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 67 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman765248 started working on this issue
Jun 9th, 2018 12:24am
GetHuman765248 indicated the issue is not fixed yet.
Jun 10th, 2018 8:09am