You've frozen my account on suspicion of being hacked. Your also asking all sorts of in...

GetHuman-bluecoll's customer service issue with Facebook from June 2018

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bluecoll's own words
You've frozen my account on suspicion of being hacked. Your also asking all sorts of info for resetting the account BUT, how do I know that YOUR not the site doing the phishing!?? I would like to have a one-time phone number for speaking with a tech. I've screenshot several suspicious sites including one from Google that doesn't seem right. Suddenly Facebook is asking for me to set up an account. I've had an account for years! Will changing just the password really help? ***-***-****
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Customer service issue
Reported by GetHuman-bluecoll
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-bluecoll started working on this issue
Jun 8th, 2018 11:37pm