This issues is STILL NOT fixed!!! NOYHING in the list of other issues that might be similar are similar so I can NOT check any of them off!!! HOW many times do I have to repeat my original concern and NOW my issue with the lack of response from FB?????
GetHuman-molamada's customer service issue with Facebook from June 2018
17 views | 517 similar | 0 following
Help with my Facebook issue
GetHuman-molamada's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-molamada will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-molamada can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-molamada's own words
I was TRYING---am STILL TRYING (today ****'**) to get someone from FB to HUMANLY respond to this ongoing issue---NOW with the addition of NOT getting ANY satisfactory answer!!!! I NEED to know if FB sees my original issue as something that really needs looking into and an what action would be taken!!! ... Yesterday ****'** I sent in a report to FB about my concern about one of the users I've been in touch with and who I don't think is who he says he is--indeed I've found out some info that caused red flags raised!!! However his profile is still accessible on FB and I'm wondering if my concerns have been ignored by FB! How do I know if my concern has been looked into? Your "methods" of reporting leave much to be desired as they are too general!! I could share with you the info I've discovered but am not sure how many "characters" you allow in this message! If you do want or need more info please do contact me! Thank You * Sincerely, F. Monika Auger
This IS especially frustrating because I feel this person and his profile NEEDS to be seen together with the knowledge I have!!! Apparently there is a "history" connected to him!!!
They could make this (partly) right by RESPONDING to me in such a way that they are not only addressing my original concern abd now my (new) issue of feeling I am being ignored!!! They could also make this right by deleting the profile that is my concern if they agree the person ( with WHOM i have texted) is a potential problem to others who he contacts or they contact him!!!
I have had a FB accout for at least **-** years and have never had a problem or complaint about FB----BUT---that is quickly changing as I feel I'm am being ignored, or at least being given a "run around"!!!!!
Besides TRYING to get a response from a HUMAN going over and thru the "help center" and customer servive I'm not sure what else I can do!!!!
I have an issue with Facebook too
How GetHuman-molamada fixed the problem
We are waiting for GetHuman-molamada to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.