My Facebook account name is Gregory Johnson and my email is gregcjohnson****@.com

GetHuman-gregcjoh's customer service issue with Facebook from June 2018

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The issue in GetHuman-gregcjoh's own words
I am trying to reset my password allowed out on accident ... My Facebook account will not let me login and the password recovery what not work either for email or phone number and you guys sent me a reset to the wrong account it was my old one I need the reset to my new account it is a profile picture of a young man and a maroon and gray collar shirt and the older gentleman and a blue t-shirt
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Facebook

Customer service issue
Reported by GetHuman-gregcjoh
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 86 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gregcjoh started working on this issue
Jun 8th, 2018 10:34pm