Hello, my Facebook account is under Kaitlyn Rose and it’s one of the first accounts whe...

GetHuman763695's customer service issue with Facebook from June 2018

4 views | 485 similar | 0 following
Help with my Facebook issue
GetHuman763695's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman763695 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman763695 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman763695's own words
Hello, my Facebook account is under Kaitlyn Rose and it’s one of the first accounts when you type that name in. My profile picture is me sitting on a counter with my legs crossed and a grey outfit on I also have blonde hair. I logged out of my Facebook so my friend could sign in to theirs and when I went to log in again I cannot figure out what I set my password to. I first set up my Facebook a very long time ago and I no longer have access to the phone number I first used or my email because I used an AIM mail account which as of December of **** has been discontinued. All my friends are on there and I had a lot of people following me because I do music and I’m trying to get back in touch with all of my fans. I would really appreciate if my password or a replacement password could be sent to my current email address so I can log in to my Facebook and also switch my email and phone number to what is current.

GetHuman763695 did not yet indicate what Facebook should do to make this right.

How GetHuman763695 fixed the problem

We are waiting for GetHuman763695 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman763695 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman763695
Jun 8th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 485 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman763695 started working on this issue
Jun 8th, 2018 5:02pm
GetHuman763695 indicated the issue is not fixed yet.
Jun 19th, 2018 5:50pm
GetHuman763695 indicated the issue is not fixed yet.
Jun 19th, 2018 7:11pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies