Hello ,* OK so my name is Lacree Wallace and my Facebook account name is Imani RB sing...

GetHuman-reddboni's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-reddboni's own words
Hello ,* OK so my name is Lacree Wallace and my Facebook account name is Imani RB singlelife OK so the problem that I'm having is logging into my Facebook account the last time that I logged into my Facebook my password was as I put it and have been that for a while now. All of a sudden I try logging in to it a few days ago from a new phone and I cant get in then on top of that my email (*****@***.com) I no longer have access to because I made the account back in ****.
GetHuman-reddboni did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-reddboni
Jun 8th, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 6 customers so far
Similar issue to 360 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-reddboni started working on this issue
Jun 8th 4:50pm
GetHuman-reddboni indicated the issue is not fixed yet.
Jun 8th 7:31pm