Potential Major security breach of my account

GetHuman-sinaikor's customer service issue with Facebook from June 2018

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631 similar
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0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sinaikor will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sinaikor can let us know if they help or not.
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The issue in GetHuman-sinaikor's own words
I have received an email from you that my mobil phone number, *** ***-**** has been removed because it was registered and verified by another person on Facebook. I have tried multiple times to respond to this by email and each time I get that email address is not valid. Please call me immediately as this is obviously a serious potential security concern My home phone number is *** ***-****. I think that not providing a contact phone number for situations like this is a great disservice to your users.
I want a phone call so I can actually talk to someone to find out more detail and how it is going to be resolved! Trying to navigate the online system is totally inadequate
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-sinaikor
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 14 customers so far
Similar issue to 631 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sinaikor started working on this issue
Jun 8th, 2018 4:12pm
GetHuman-sinaikor indicated the issue is not fixed yet.
Jun 8th, 2018 4:15pm
GetHuman-sinaikor indicated the issue is not fixed yet.
Jun 8th, 2018 5:17pm
GetHuman-sinaikor indicated the issue is not fixed yet.
Jun 8th, 2018 5:25pm
GetHuman-sinaikor indicated the issue is not fixed yet.
Jun 8th, 2018 5:27pm
GetHuman-sinaikor indicated the issue is not fixed yet.
Jun 9th, 2018 10:50pm
GetHuman-sinaikor indicated the issue is not fixed yet.
Jun 9th, 2018 10:51pm