I had my phone stolen * months ago and they changed my Google and Yahoo passwords which...
GetHuman-mzambere's customer service issue with Facebook from June 2018
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-mzambere's own words
Log into my account ... I had my phone stolen * months ago and they changed my Google and Yahoo passwords which is not only my account, but also my account recovery address. I no longer have the number of the stolen phone so that's my phone recovery. I know what my password was, several of them, I can show my I'd, I can answer any questions, I can definitely verify my identity. Please help me get back into my account,. *****@***.com is the email and the password was janakate** .... My email I am using now is *****@***.com. Name on account. Amber Eve standard. Phone number is **********. Recovery email is. *****@***.com
That not using security questions anymore and not wanting to assist is very frustrating
Help me get back into my account
I've been with facebook a long tome
I've tried everything
I have an issue with Facebook too
How GetHuman-mzambere fixed the problem
We are waiting for GetHuman-mzambere to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.