I need to have a messenger payment I need returned. The recipient had an account attach...

GetHuman763318's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman763318 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman763318's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman763318 will want to follow the link below to head to their help center. We will check on GetHuman763318 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman763318's own words:
I need to have a messenger payment I need returned. The recipient had an account attached that wont take the money. How do I retrieve it?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman763318
Jun 8th, 2018 - 17d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 401 others
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Timeline
GetHuman763318 started working on this issue
Jun 8th 3:22pm