I am currently the victim of blackmail and extortion. The perpetrator is threatening to...

GetHuman-jdaues's customer service issue with Facebook from June 2018

6 views | 678 similar | 0 following
Help with my Facebook issue
GetHuman-jdaues's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jdaues will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jdaues can let us know if they help or not.
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The issue in GetHuman-jdaues's own words
I am currently the victim of blackmail and extortion. The perpetrator is threatening to post private personal information as well as intimate photos on Facebook under an illegitimate account under my name. They have also threatened to send messages to all of my friends*family with this information and these photos. I would like Facebook to monitor any new account being made under a specific name and for it to be immediately deactivated. In addition, any messages that include the name should be marked as suspicious and deleted immediately. Also it would be helpful for the current investigation with the local authorities to have the name and the account of the person sending these messages that include the aforementioned name.

GetHuman-jdaues did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-jdaues
Jun 8th, 2018 - 3 years ago
Seen by 6 customers so far
Similar issue to 678 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-jdaues started working on this issue
Jun 8th, 2018 3:11pm
GetHuman-jdaues indicated the issue is not fixed yet.
Jun 8th, 2018 5:36pm
GetHuman-jdaues confirmed the issue is fixed. Hooray!
Jun 9th, 2018 9:21pm

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