My account was hacked and I got a notification form Facebook. I changed my password and...
GetHuman763147's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman763147's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman763147 will want to follow the link below to head to their help center. We will check on GetHuman763147 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman763147's own words
My account was hacked and I got a notification form Facebook. I changed my password and did everything that was Asked. I tried logging back in but it says that my account must be secured everytime. It wants me to secure it and change the password again again and I can’t login.
GetHuman763147 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman763147 fixed the problem
We are waiting for GetHuman763147 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.