Trying to update my profile picture* previously I took a picture on my laptop after cli...

GetHuman-janstu's customer service issue with Facebook from June 2018

Help with my Facebook issue
Trying to update my profile picture* previously I took a picture on my laptop after clicking on "profile picture". Now that doesn't work.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-janstu
Jun 8th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 541 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-janstu started working on this issue
Jun 8th 2:26pm
GetHuman-janstu shared this issue with friends on Facebook
Jun 8th 2:27pm
GetHuman-janstu indicated the issue is not fixed yet.
Jun 10th 5:01pm
GetHuman-janstu indicated the issue is not fixed yet.
Jun 10th 7:12pm
GetHuman-janstu indicated the issue is not fixed yet.
Jun 11th 10:04pm
GetHuman-janstu indicated the issue is not fixed yet.
Jun 13th 5:35pm