I can not log into my account. I hit forgot password and it sent me a code. When I type...

GetHuman-ambermin's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-ambermin's own words
I can not log into my account. I hit forgot password and it sent me a code. When I type the code in it says error I tried to many times when it was the first time. I then tried using my friends to help me get back in. Facebook was suppose to send me a link to my email. A*****@***.com I never got the email. I just want to be able to log back in.
GetHuman-ambermin did not yet indicate what Facebook should do to make this right.
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Facebook
Customer service issue
Reported by GetHuman-ambermin
Jun 8th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 36 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ambermin started working on this issue
Jun 8th 1:21pm
GetHuman-ambermin indicated the issue is not fixed yet.
Jun 8th 2:58pm
GetHuman-ambermin indicated the issue is not fixed yet.
Jun 8th 3:04pm
GetHuman-ambermin indicated the issue is not fixed yet.
Jun 8th 3:21pm
GetHuman-ambermin indicated the issue is not fixed yet.
Jun 8th 3:24pm
GetHuman-ambermin indicated the issue is not fixed yet.
Jun 9th 4:06pm