I created another account because my current account might be hacked. To create this ot...

GetHuman762854's customer service issue with Facebook from June 2018

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The issue in GetHuman762854's own words
I created another account because my current account might be hacked. To create this other account I had to create a new email. I don't want to lose all of my information from my current account so I thought if I changed my email that I created and security settings then I might not have to go through the hassle of switching accounts. **Now I can't add the new email to my original F.B. account because it is being used by the new account I created. Even if I deactivate the new account it won't allow me to switch the emails. **Is there anyway you can completely deactivate the new account so I can attempt to save my old one?
GetHuman762854 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman762854
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 537 others
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Timeline
GetHuman762854 started working on this issue
Jun 8th, 2018 1:02pm