I had an old computer with a gmail acct and I bout a new dell computer that put Microso...

GetHuman-sydlr's customer service issue with Facebook from June 2018

2 views
 | 
494 similar
 | 
0 following
Help with my Facebook issue
GetHuman-sydlr's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sydlr will want to follow the link below to head to their help center. We will check on GetHuman-sydlr later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-sydlr's own words:
I had an old computer with a gmail acct and I bout a new dell computer that put Microsoft edge on the set-up with an outlook acct. so, I put in the info for the outlook because I could not see a way around it. now I can not get into my gmail acct because I don't remember my p***word for google or facebook and I need it to call the number to use to reset to my home phone which is not an sms type, no fancy home phone, just a voice type message phone.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-sydlr fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-sydlr
Jun 8th, 2018 - 16d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 494 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sydlr started working on this issue
Jun 8th 10:54am