On ********** I was blocked out of my account and notified that someone in Rioja at IP...
GetHuman-joeboyo's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman-joeboyo's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joeboyo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-joeboyo can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-joeboyo's own words
On ********** I was blocked out of my account and notified that someone in Rioja at IP: **.***.**.** had changed my password on the account and hence blocked me out. I cannot recover a code from the email*telephone number registered to the account. What do I do? There is no human to help and I do not know another option. It would be greatly appreciated if someone can help and sort this out, I will be going to the police to report the incident. Please, contact me...?
GetHuman-joeboyo did not yet indicate what Facebook should do to make this right.
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