I have forgotten my password and wish to put face book on my mobile phone unfortunately...

GetHuman-nevilleb's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-nevilleb's own words
I have forgotten my password and wish to put face book on my mobile phone unfortunately the e-mail address and telephone number on my account are no longer accessible and I need to change them both so that I can change my password.
GetHuman-nevilleb did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-nevilleb
Jun 8th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 577 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nevilleb started working on this issue
Jun 8th 10:21am
GetHuman-nevilleb indicated the issue is not fixed yet.
Jun 8th 10:25am
GetHuman-nevilleb indicated the issue is not fixed yet.
Jun 8th 11:22am