Hi,**My account was hacked on **th May **** with the login ID *****@***.com. This login...

GetHuman-yasirtha's customer service issue with Facebook from June 2018

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The issue in GetHuman-yasirtha's own words
Hi,**My account was hacked on **th May **** with the login ID *****@***.com. This login ID was of an old email address which i didnt access in last * years hence it got deactivated and i could not retrieve and access it for my FB code to recover my FB account yasir.thanvi*Hence, i created a new FB account yasir.thanvi.* to report that my original account yasir.thanvi is hacked and FB removed the account. However, I want to regain my old account yasir.thanvi with the login id *****@***.com (i cant access this email for code). Therefore, i request you to please send me the code on *****@***.com to regain access to my account. It is more than **-year-old account which i created from the network of Oxford Brookes University while i was a student there till ****. i have in access of *** friends and also a lot of pictures and memories in that account. Please help me recover the account. I can provide you the passport OR driving license OR CNIC for photo verification. If you send me the code on *****@***.com and one i regain access to my original account, i will delete the new account yasir.thanvi.* with email id *****@***.com and phone number *** ********* through which i reported the hacked account. Please help me regain the original account so that i can have access to all my information and old memories. I request you please since that is an old account and the one i have been using since day one. Please look into this and respond positively. I am available for any verification on the following:******@***.com**** *** ********The above mentioned contact details are currently used for another account which I have recently made to report the hacked profile which is now removed. Once I have the account recovered I will delete the new account. *Thanks and Regards,*Yasir

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Facebook

Customer service issue
Reported by GetHuman-yasirtha
Jun 8th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 356 others
0 customers following this

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GetHuman-yasirtha started working on this issue
Jun 8th, 2018 9:56am

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