On June * someone broke into my account, chsnged my email recovery account and my phone...

GetHuman763088's customer service issue with Facebook from June 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman763088's own words
On June * someone broke into my account, chsnged my email recovery account and my phone * to theirs. I was shut out of my own account I kept getting emails to the this Facebook account is associated telling me to secure my account. I have screen shots of all of this. Then the hacker chsnged my name to and chsnged my profile pic. I Just want my account back!**Edit I gif my account back by trying the hackers email and phone out of my email settings and then I was able to get the restore emails to me.
GetHuman763088 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman763088 fixed the problem
I checked in the settings of my email
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman763088
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 60 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman763088 started working on this issue
Jun 8th, 2018 2:19pm
GetHuman763088 indicated the issue is not fixed yet.
Jun 8th, 2018 3:48pm
GetHuman763088 indicated the issue is not fixed yet.
Jun 8th, 2018 7:55pm
GetHuman763088 indicated the issue is not fixed yet.
Jun 8th, 2018 11:10pm
GetHuman763088 confirmed the issue is fixed. Hooray!
Jun 10th, 2018 3:17am