hi, i cant recovery my forgotten password, my account was created ** years ago and i wa...

GetHuman-hoke_bok's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-hoke_bok's own words
hi, i cant recovery my forgotten password, my account was created ** years ago and i was using my old email address which was deleted and in the same time no other way to send me your security code to change my password just only my old email address, no mobile number is linked to the account. i need to recover this account urgently, please help, my facebook email account is *****@***.com, my account profile name is nero refaat, i can provide all kind of proof that this account belong to me. waiting your help and support.
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Customer service issue
Reported by GetHuman-hoke_bok
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 457 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hoke_bok started working on this issue
Jun 8th, 2018 3:14am
GetHuman-hoke_bok indicated the issue is not fixed yet.
Jun 8th, 2018 2:47pm