I have a new phone with the same number and I have * step verification active and they...

GetHuman762027's customer service issue with Facebook from June 2018

Help with my Facebook issue
I have a new phone with the same number and I have * step verification active and they sent a code that didn't work well I ask to resend the code but never received it I need to log in asap
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman762027
Jun 8th, 2018 - 14d ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 110 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman762027 started working on this issue
Jun 8th 2:05am
GetHuman762027 indicated the issue is not fixed yet.
Jun 8th 3:06am
GetHuman762027 indicated the issue is not fixed yet.
Jun 8th 3:06am