I have a Kindle and when I open facebook it won't let me sign in. It doesn't reconize...

GetHuman761991's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman761991's own words
I have a Kindle and when I open facebook it won't let me sign in. It doesn't reconize my e-mail address or my phone number. I did try to set up a new account. But when I open it, I only see my list of friends and a few old pictures. I caalled Kindle and they tried to help, but they said the problem is on your end. My i-pad and my computer work fine. Somehow my Facebook account on the Kindle is messed up.*Help
GetHuman761991 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman761991
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 660 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman761991 started working on this issue
Jun 8th, 2018 1:50am
GetHuman761991 indicated the issue is not fixed yet.
Jun 8th, 2018 2:54am
GetHuman761991 indicated the issue is not fixed yet.
Jun 9th, 2018 2:50am