Hello, my mother who doesn't really use Facebook had her account hacked. A friend call...
GetHuman761925's customer service issue with Facebook from June 2018
Help with my Facebook issue
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The issue in GetHuman761925's own words
Hello, my mother who doesn't really use Facebook had her account hacked. A friend called and told us he was receiving messages from her. When we tried to reset her information we could not remember her password. The account was originally set up by her niece who is out of state. When we asked to recover by her phone number ***--***-**** it said she was someone else. Named Hppdini. So we did not go any further.**Furthermore, when trying the other way by email it said she changed her Gmail account which she hasn't. **Please help. **Sincerely,**Gina Coleman (daughter)
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