I reloaded my app and don't know my password and no longer have the * emails on the a...

GetHuman761907's customer service issue with Facebook from June 2018

2 views
 | 
145 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman761907's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman761907's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman761907 will want to follow the link below to head to their help center. We will check on GetHuman761907 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman761907 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman761907's own words
I reloaded my app and don't know my password and no longer have the * emails on the account (*****@***.com & *****@***.com). I accidentally created a new Facebook account that is to be deleted June **th (I don't want this one). The account I want to keep has a profile picture of my wife and I.
GetHuman761907 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman761907 fixed the problem
We are waiting for GetHuman761907 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman761907 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman761907
Jun 8th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 145 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman761907 started working on this issue
Jun 8th 1:12am