I sent money to a friend through facebook messenger. It shows in my bank statement that...

GetHuman-t_mora's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue and preferred resolution, in GetHuman-t_mora's own words:
I sent money to a friend through facebook messenger. It shows in my bank statement that it went through, but my friend has yet to receive it. I wish to know why they haven't received it, especially since they also received money from other individuals.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-t_mora
Jun 8th, 2018 - 11d ago
I have an issue with Facebook too
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Seen by 7 customers so far
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GetHuman-t_mora started working on this issue
Jun 8th 12:57am